Spryker was the right choice to relaunch our B2B E-Commerce system
We use Spryker Commerce OS since January 2020 for our relaunch of our customer touchpoints (webshop and website). We use Spryker as the …
Overview
What is Spryker Cloud Commerce OS?
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such…
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Popular Features
- Custom functionality (60)8.484%
- Product catalog & listings (60)8.181%
- Product variations (63)7.575%
- Product management (60)7.070%
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What is Spryker Cloud Commerce OS?
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as…
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What is Spryker Cloud Commerce OS?
Spryker Cloud Commerce OS is a platform-as-a-service (PaaS) solution with an API-based architecture, presented as a solution for both developers and business users worldwide. Spryker boasts customers across industries including fashion, automotive, healthcare, retail, consumer goods, and home improvement, and with international brands like TOYOTA, HILTI, mytheresa, Aldi, TomTailor, and Souceability. Founded in 2014, Spryker is a Berlin, Germany, based company, with office locations in Hamburg, Ukraine, and a remote workforce.
Spryker Cloud Commerce OS Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Spryker Cloud Commerce OS Screenshots
Spryker Cloud Commerce OS Videos
Spryker Cloud Commerce OS Competitors
Spryker Cloud Commerce OS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Countries | global |
| Supported Languages | English, German |
Frequently Asked Questions
Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.
OroCommerce, commercetools, and SAP Commerce Cloud are common alternatives for Spryker Cloud Commerce OS.
Reviewers rate Order processing highest, with a score of 8.7.
The most common users of Spryker Cloud Commerce OS are from Mid-sized Companies (51-1,000 employees).
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- Business Problems Solved
- Pros
- Cons
Spryker Cloud Commerce OS has been widely used across various industries and organizations, solving a range of complex business challenges. Users have leveraged the software to improve problem-solving, enhance project quality, and achieve faster time-to-market delivery. Its deep integration with back-end systems like SAP ERP and Salesforce has provided users with numerous business capabilities for a quick start. With Spryker, users have been able to support complex transactional models and specialized product and pricing models prevalent in B2B commerce cases. The software has also been utilized as a technological platform by global webshops, allowing for quick implementation of the latest features and offering an excellent user experience.
Customers have customized Spryker to meet their specific needs and seamlessly integrate it with existing services like ERP, Asset Management, Marketing, and Payment Solutions. The software's flexibility has allowed users to adapt it to their unique processes, solving complex business and integration problems along the way. Spryker has been successfully implemented in various scenarios and requirements, including marketplaces, B2B procurement platforms, and service platforms. Its scalability and flexible PHP-based architecture have made it capable of addressing complex challenges that other technologies couldn't handle.
Additionally, Spryker Cloud Commerce OS provides enterprise-level eCommerce solutions for ambitious projects, ensuring a short time to market and optimized ROI and TCO. It serves as a comprehensive sales website, product management page, and delivery system, effectively addressing the main problems faced by eCommerce sites. By implementing Spryker, companies have been able to develop and migrate e-commerce websites with ease while benefiting from all the necessary features for running an online shop efficiently.
eCommerce agencies have found Spryker useful for digitalizing complex business models that require scalability, customization, and quick time to market. It has served as a central commerce system and API layer for the distribution of sales-relevant data. The modular structure and separation of backend and frontend interfaces have enabled high performance and agile project execution, making Spryker a preferred choice for developing B2B and B2C e-commerce solutions.
Overall, Spryker Cloud Commerce OS has proven to be a valuable tool for organizations across industries. Its versatility, flexibility, and ability to solve complex challenges have made it an attractive solution for digital transformation initiatives, new business developments, and the creation of exceptional online shopping experiences.
Reliability: Several users have praised the Spryker Cloud Commerce OS for its reliability. They have found that the software consistently performs well, without experiencing any major downtime or technical issues.
Scalability: Many reviewers have highlighted the scalability of Spryker Cloud Commerce OS. They appreciate that the software can handle high traffic volumes and accommodate their growing business needs without compromising performance or stability.
Flexibility: Users have expressed satisfaction with the flexibility offered by Spryker Cloud Commerce OS. They mention that the software allows them to customize and adapt their online store according to their specific requirements, providing them with a solution that is tailored to their unique business model.
Complexity and Learning Curve: Several reviewers have mentioned that Spryker Cloud Commerce OS is not suitable for smaller companies or those with limited resources due to its complexity and steep learning curve. They feel that the software requires a high level of knowledge and expertise, making it challenging for inexperienced developers to implement successfully.
Documentation and Support: Some users have expressed concerns about the documentation and support provided by Spryker. They have found that the documentation can be outdated at times, which makes it difficult for new developers to get started with the platform. Additionally, they feel that there is a need for better documentation, support for best practices, and more comprehensive examples to aid in understanding third-party integrations.
Stability and Performance: Reviewers have noted that there is room for improvement in terms of stability and performance within Spryker's core code. They mention that some functionalities are still buggy and require bug fixing. This has led to maintenance challenges and higher time-to-market for businesses using the software.
Attribute Ratings
Reviews
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Score 9 out of 10
Vetted Review
Verified User
With the help of Spryker, I am able to address the following challenges in our business: combining product information from different APIs/third-party systems (akaneo, navision), making products available on different platforms via glue API, and creating data feeds for third-party consumers.
- Speed
- Scalability
- Structured complexity
- Store relation on concrete products (incl. further product relations such as attributes etc).
- Multi-store capabilities in ONE database.
Score 9 out of 10
Vetted Review
Verified User
[The business problems Spryker Cloud Commerce OS address include] modular shop system in b2c business scope, [and the] redesign of legacy system. With Spryker, we have a standard system [that] helps us to address problems with an idea of its solution: integrate complex third party systems, like ERP, CRM and PIM.
- [A] lot of suitable standard modules
- Strong, sens[ible] data structures
- Scalability
- Multistore functionality is not completely thought through
- Multi-tenancy is not completely thought through
- Products and attributes per store
Spryker is used as a customer interface for eCommerce and retail. Spryker is used for all eCommerce processes like product search, checkout, order processing and gives customers all the information they need. It is used on all customer touchpoints like online, retail, phone, etc.
- High scalability for technologies used.
- Possible to personalize content, product list(s), and products.
- Order processing.
- Easy-to-implement custom features.
- Update process.
October 09, 2021
Spryker Cloud Commerce OS: The answer to complex B2B E-Commerce in the enterprise and midmarket
Score 9 out of 10
Vetted Review
Verified User
TOWA is an agency that focuses on digital business projects and uses Spryker OS for complex e-Commerce Projects for Enterprise and German Mittelstand (especially in Industry and B2B).
- Supports the business case of our clients by providing out-of-the-box solutions as well as the necessary framework for growth and scalability.
- Offers first class service during the projects and is a strong partner for customer success.
- Is a strong partner for our company by providing excellent sales support as well as training for our development unit.
- Deployment pipelines (PAAS) service.
- More Content Management Features.
October 09, 2021
Spryker - powerful & flexible solution, valuable partnership!
Score 8 out of 10
Vetted Review
Verified User
- Project implementations for customers.
- Focus on B2B clients.
- Act as Spryker solution partner.
- Quick initialization of projects.
- Close collaboration upfront & during projects.
- Wide range of business model applications.
- Adaptability of Spryker standard frontends.
- CI/CD for PaaS solution.
- Easiness of 3rd party integrations.
The Spryker Commerce Cloud OS is used in order to address the requirements of our customers ranging from basic B2C to complex B2B e-commerce scenarios. By making use of the high modularity and flexibility of Spryker, we are able to integrate it into the infrastructure (ERP/SAP, CRM, CMS, ... ) of our customers and extend standard functionality by customized solutions. Furthermore, Spryker allows us to freely decide between the usage of Spryker PaaS for hosting or to realize highly customized solutions in Azure/AWS.
- Flexibility
- Extensibility
- Cloud Ready
- Support / Contact to Developers
- Updates / Long Term Support
- API / Interface Stability
- Third Party Integrations
July 14, 2021
Spryker is for ambitious ecommerce projects
Score 9 out of 10
Vetted Review
Verified User
Spyryker is being used as an enterprise eCommerce platform for customers of diva-e with ambitious eCommerce projects. Key goals for those projects are short time to market, innovative infrastructure setups and optimized ROI and TCO.
- High individualization possibilities via configuration and easy, component/module based customization
- Mature B2B feature set / packaged business capabilities
- Strong community and fast response time on issues
- Cloud features and operational support
- Monitoring of cloud operation
- Long term supported releases
June 30, 2021
A groudbreaking for online shops
Score 9 out of 10
Vetted Review
Verified User
At NFQ Asia, we use Spryker to build e-commerce solutions for some clients. The Spryker Commerce OS solves different problems on both B2B and B2C shops. It establishes a standard of organising the codebase structure, designing our database, connecting to third-party applications, etc... Furthermore, Spryker Commerce OS is highly flexible, allowing us to customise the shop to the varying needs of our clients. There are also many pre-built packages that we can start using immediately with a minimum effort for configuration.
- Well structured codebase architecture.
- Flexible to extend.
- A good built-in solution for search.
- The state machine for business processes.
- The default implementation is already scalable.
- Support multi stores.
- The documentation and developer bootcamp is sometimes out-of-date.
- Open code, not open source, all bugs need to be submitted to an internal system without accepting patches from communities.
- Steep learning curve.
- The bridges at the core level sometimes cause difficulties in project-level implementation.
Score 8 out of 10
Vetted Review
Verified User
At TOWA we are using the Spryker Cloud Commerce OS for more complex and bigger scale e-commerce enterprise projects. Currently, it's our standard framework for that kind of software project to help our clients to go into the digital market. The projects normally involve the integration of 3rd party services like PIM, ERP or other systems. We do have 2 dedicated teams to work with Spryker Cloud Commerce OS at the moment and we are growing.
- Best Practices integrated into the framework like SOLID Principles, Enterprise Architecture Design Pattern, etc
- Clear structure of the system components (zed, yves, glue, middleware, ...)
- Migration Guidelines for the available modules
- Number of modules
- Documentation which is getting better
- Current Documentation
- Developer Bootcamp
- Eco-System for finding already existing custom modules
June 23, 2021
Spryker OS - System Review (technical perspective)
It's used to cover business ecommerce requirements of our customers. An additional use case is to add new custom customer features that might be missing in Spryker OS or adjust existing features to customer needs i.e. write an importer module to import them frequently to Spryker product-reviews feature. The main use case currently is to connect external systems with Spryker and provide them in a functional way to a user interface.
- Very good code quality
- Heavily usage of PHP feature scope
- Always looking for new initiatives and to support latest platform versions
- Good Support Desk - Very experienced contacts and professional tech experts
- Good focus on technical solvings compared to provide marketing focused solutions
- Part Confusion in Layer structure i.e. GLUE has less features than YVES and ZED is also a frontend but as well a backend API. Frontends could be leaved as frontends and backend frontends are seperate frontends
- Lack of back-office / admin API i.e. to import customers, products via API
- The company going in the direction to bind customers more and more with SaaS, PaaS, FaaS solutions - but leave no option for on-premise
- No example integrations that clarify third partner modules provided in Spryker eco-namespace. This leaves a lot of space for issues and unexpected behaviors (additional work that needs to be done). Would be much better if a third-party integration is covered with a demo integration that can be booted to have more comprehensible estimations for the customer. Currently only ~3 demo applications with mock data. It's not a real-world scenario.
We want to actively shape the changes in B2B SHK and are setting a big exclamation mark in the market with the shop. Spryker [Cloud Commerce OS] is the right partner to position COLONS.de in the digital market.
As a closed shop, we need specific B2B features that allow larger customers to keep an overview of their purchasing processes.
As a closed shop, we need specific B2B features that allow larger customers to keep an overview of their purchasing processes.
- The B2B functionalities are very mature
- High-performance system that can cope with a large number of SKUs
- Scalable
- Simple connection of existing API´s
- Maintenance
- Few developers with a lot of experience in the market
- The CMS functionalities could be significantly more innovative
January 11, 2021
One of the best B2B eCommerce Suites on the market
Together with our clients we use Spryker to solve the eCommerce problems of today and tomorrow. As an agency we don't use Spryker ourselves to sell our products but we conceptualize, implement and customize Spryker according to our clients needs. Spryker's modern architecture and massive out of the box functionality (which is highly customizable) enables us to provide the transactional platforms our clients are demanding. With Spryker we can solve the most common eCommerce business problems of today: Scalability, Flexibility and Customizability. With Spryker OS Commerce you aren't limited in any of those areas.
- Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
- Scaling - Modern architecture makes it possible to scale flexible.
- Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
- Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
- Order Management.
- Marketplace (allow 3rd party distributors to sell via your platform).
- Search (Out of the Box configuration for ElasticSearch could be improved to lead to "better" search results).
- Hosting (usually Spryker is only available hosted via Spryker which is a bit difficult for companies which want to be more independent).
December 21, 2020
Spryker Cloud Commerce OS enables rapid go-live thanks to packaged business capabilities.
Spryker is used by a large part of the organization. It is used to sell projects. It is deeply integrated with back-end systems such as SAP, ERP, and Salesforce. The advantages of Spryker are the numerous business capabilities that enable a quick start.
- Separation between front-end and back-end
- Headless approach and very flexible [when] used by front-end
- Packaged business capabilities.
- Ready integration with third-party systems.
- Global footprint, especially in China.
- Improvements by the PaaS model.
December 21, 2020
Using Spryker Commerce OS is one of the best way to build up a digital transactional business
Spryker Commerce Cloud OS is being used by a large part of our organization. We solve problems of our Customers especially in B2B and Unified Commerce Sector. In particular, we are pushing for a very customer-centric approach and deep integrations into existing infrastructures. Especially the packaged business capabilities brings a high modularity and flexibility and this is what our customers need to be competitive and Spryker delivers.
- Packaged business capabilities.
- Headless approach.
- Separation between front-end and back-end.
- High flexibility and modularity.
- API-first.
- Integration with third-party systems.
- Global footprint.
- Improvements in PaaS.
December 20, 2020
Complex businesses require a solid baseline
We are an integrator for Spryker Cloud Commerce OS, and work with the system for more than 2 years now, to provide our clients a solid, stable and extendable platform for their E-Business. My personal involvement is focused on transforming complex B2B-sales models into an online platform, to connect our clients with their clients.
- Extendable - you can extend the core functionalities to every business need.
- Scalable - the technical implementation supports a highly scalable system approach.
- Adjustable - besides implementing new functionalities the core functionalities can be adjusted to the business needs.
- Up-to-date - compared to other E-Business solutions, the technological foundation of Spryker is growing, with the technological development and implementations [which] are kept up-to-date with quarterly releases.
- Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
- Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
- Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
November 12, 2020
Spryker systems as the backbone for the direct to consumer (D2C) online audio business, Teufel from Berlin
Score 9 out of 10
Vetted Review
Verified User
We use Spryker as the technological platform for our global webshop. The webshop is our main revenue channel, generating 80% of our global sales, and is being used to scale the business internationally, implement the latest features quickly and offer an excellent user experience across all devices.
- Scalability
- Clean code and architecture
- Flexibility due to its modular approach
- No extensive CMS or PIM sytem integrated
- It is key to have access to experieinced developers who can handle the system